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Call Us Icon 01458 833186 Contact Us IconThis email address is being protected from spambots. You need JavaScript enabled to view it.
news icon Newsletter

Trade distributors of Pro Audio, Lighting, Event Furniture, Staging, Hardware & Effects Equipment

Our privacy policy sets out how we respect and protect the privacy of visitors to our website located at (the “Website”) including people purchasing Products or acquiring our Services through the Website. This policy statement tells you how we collect information from you and how we use it. It will assist you in making informed decisions when using the Website and purchasing our Products and services. It also explains how we use cookies to make the Website more valuable to users.

The purposes for your visiting the Website is to obtain information about the Products and Services we offer and acquiring Products. 

Your Acceptance of the Terms of this Privacy and Cookies Policy.

The terms of this Privacy and Cookies Policy may change from time to time without prior notice to you, so please check this page periodically for any changes. Your continued use of the Website following the posting of changes to these terms will mean you accept those changes.

Batmink Limited t/a Vector-Audio ("we" or "us") uses data and information in accordance with this policy and for the purposes supplied/authorised by you.

We only share customer details with third parties as  set out in this Privacy and Cookies Policy.

Products supplied through the Website are supplied pursuant to our Terms and Conditions of Business as well as in accordance with this Privacy and Cookies Policy:

Information Disclosure

Disclosure of information collected from you will be used only for the purposes set out in this Privacy and Cookies Policy .

We reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.

We reserve the right to use and disclose aggregated data which does not identify individuals for statistical and business analysis purposes.

The data we collect

We collect your information to allow us to fulfil orders for Products and deal with enquiries relating to Products and Services. We do not collect or store financial details; when you pay for Products online you will be directed to our secure payment provider who will take your credit or debit card details and then return you to the Website when you have finished payment.

Use of IP Address

An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use and avoid the abuse of our site.

Use of Cookies

What are cookies? Cookies are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of our web site may not function properly or may be considerably slower if you refuse cookies.

Cookies make websurfing easier for you by saving your preferences while you're at our site. The use of cookies is an industry standard - you will find them at most major web sites.

By showing how and when visitors use our site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed and this information is most easily tracked with cookies. We use cookies to better understand and improve areas of our web site that our users find valuable. While both of these activities depend on the use of a "cookie”, visitors to our web site always have the option of disabling cookies via their browser preferences.  If you are unsure how to manage cookies please see

Use of clear GIFs

A clear GIF (Graphics Interchange Format) or pixel tag (also known as a 'Web beacon') is a line of code placed on some of our web pages and in e-mails which, in a similar way to our use of cookies above, allow us to analyse the specific usage patterns of visitors.

Links to Other Sites/"Public" Areas

You should be aware that when you are on our Website, you could be directed to other sites that are beyond our control. There are links to other sites from our Website pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from ours. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.


Protecting the security of all personally-identifiable information associated with our visitors is of the utmost concern to us. Once we receive your transmission, we will take all reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, whilst we take all reasonable steps to ensure the security of our users' personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

Privacy Notice, Transparency and Control of Personal Data

You have the right to access a copy of the personal data we hold about you.  Within our Privacy Policy we explain how we use any personal informaion we collect about you when you purchase and/or enquire about our products/services or register via our webiste.  The Privacy Policy can be downloaded or viewed online

This Policy was last updated on 12/02/2018.



Batmink Ltd
Registered in England & Wales
Registered Office as shown

VAT No: 916539505
CO REG No: 1730321


01458 833186

Beckery Road, Glastonbury
Somerset, BA6 9NX


Batmink Ltd are committed to providing you with the best in support and customer experience.

If you would like to find out about servicing, repairs or returns please click here. If you can’t find the answer you are looking for get in touch.